FAQ
1.Q: Are you manufacturer or trading company?
A: We are manufacture and trading company.
2.Q:What info you need before you make the proposal?
A:The pipe diameter and thickness range which you need or the profile drawings, material information, your special requirements.
3.Q: what is the MOQ?
A: One set
4.Q: Do you provide installing and debugging overseas?
A: Overseas machine install and worker training services are optional.
5.Q: Can you make the machine according to my design or prototype?
A: Yes, we have an experienced team for working out the most suitable design and production plan for the machine that you are going to book with us.
6.Q: How does your factory do regarding quality control?
A :There is no tolerance regarding quality control. Quality control complies with ISO 9001.every machine has to past testing running before it's packed for shipment.
7.Q: How can I trust you that machines pasted testing running before shipping?
A: 1) We record the testing video for your reference
2) We welcome you visit us and test machine by yourself in our factory.
8.Q: What about our after-sale service?
A: we provide technical support on line as well as overseas services by skillful technicians.
9.Q: What should I do if I just start a new business?
A:Contact us immediately ,we provide free consultant pre-sales service.Also we can help you to solve the material(steel coil)purchase,worker train,international market price.
10. Q:Can I visit you factory to check machines on-site ? What Should I bring when I visit your factory?
A: We are manufacturer, and we welcome customers to visit our factory. For special product design and develop, we request you bring a piece of testing material, you can test on our machines on-site.
